FAQ

No, you don’t need to be home. Many of our clients provide secure access instructions so the cleaning can be completed while they’re away. We’ll follow your instructions carefully and notify you once the service is complete.

In most cases, yes. A deep clean creates a clean baseline so ongoing maintenance visits can keep your home in top condition.

After your initial cleanings, your service continues on a convenient biweekly schedule to maintain your home. You can reschedule, pause, or cancel anytime.

Yes, cleaners arrive fully equipped with professional-grade supplies and tools. If you prefer specific products, you’re welcome to provide them.

If something wasn’t done right, let us know within 24 hours. We’ll review the issue and work to make it right as quickly as possible.

Yes, all cleaners are independent professionals who are vetted and expected to meet high service standards for reliability and quality.

We offer both. One-time cleanings are available, but most clients choose recurring service to maintain consistent results.

Biweekly cleaning is the most popular option, as it keeps your home consistently clean without buildup. Weekly service is also available upon request.

We proudly serve Jersey City and surrounding areas. If you’re unsure whether you’re in our service area, feel free to reach out.

• 24+ hours: Free cancellation or reschedule • Less than 24 hours: $75 fee • Same-day or no access to home: $100 fee **Reschedules are treated the same as cancellations. By booking, you agree to these terms and authorize applicable charges.**

Our cleaners will wait up to 25 minutes for access to the home. If we’re unable to enter within that time, the appointment may be canceled and a $100 lockout fee may apply. To avoid this, please make sure access instructions are provided ahead of time.

Pricing is based on the size and condition of your home. Add-ons are optional and will adjust the total. No hidden fees—just applicable sales tax.

We recommend picking up personal items and clutter so the cleaner can focus on delivering the best possible results.

Cleaning time depends on the size and condition of your home. Initial and deep cleanings typically take longer than recurring visits.